ConnectUs: Redefining partner commerce for CAP plc
ConnectUs: Redefining partner commerce for CAP plc
ConnectUs: Redefining partner commerce for CAP plc
ConnectUs: Redefining partner commerce for CAP plc
Overview
Chemical and Allied Products Plc (CAP plc) is Nigeria's leading paints and decorative coatings company, operating 138 retail outlets in major cities and offering flagship brands such as Dulux, Sandtex, Caplux, and Hempel. CAP PLC relies on an extensive network of distribution partners to ensure nationwide reach. After its successful 2021 merger with Portland Paints and Products Nigeria Plc, CAP PLC achieved significant growth, with revenue increasing by 52% to N36.4 billion in 2024. This rapid expansion underscored the need for a scalable, modern partner management system.
Chemical and Allied Products Plc (CAP plc) is Nigeria's leading paints and decorative coatings company, operating 138 retail outlets in major cities and offering flagship brands such as Dulux, Sandtex, Caplux, and Hempel. CAP PLC relies on an extensive network of distribution partners to ensure nationwide reach. After its successful 2021 merger with Portland Paints and Products Nigeria Plc, CAP PLC achieved significant growth, with revenue increasing by 52% to N36.4 billion in 2024. This rapid expansion underscored the need for a scalable, modern partner management system.
The PROBLEM
The PROBLEM
The PROBLEM
CAP PLC’s distribution partners encountered significant operational challenges due to fragmented, manual processes. Orders placed by phone, email, or in person led to delays, errors, and inefficiencies. Limited real-time access to order status and account information caused frequent follow-ups, straining support teams. Without a centralised communication channel, critical updates on pricing and availability were often missed or delayed. As CAP PLC expanded to 138 outlets, these systems became unsustainable and restricted growth in a digital marketplace.
CAP PLC’s distribution partners encountered significant operational challenges due to fragmented, manual processes. Orders placed by phone, email, or in person led to delays, errors, and inefficiencies. Limited real-time access to order status and account information caused frequent follow-ups, straining support teams. Without a centralised communication channel, critical updates on pricing and availability were often missed or delayed. As CAP PLC expanded to 138 outlets, these systems became unsustainable and restricted growth in a digital marketplace.
CAP PLC’s distribution partners encountered significant operational challenges due to fragmented, manual processes. Orders placed by phone, email, or in person led to delays, errors, and inefficiencies. Limited real-time access to order status and account information caused frequent follow-ups, straining support teams. Without a centralised communication channel, critical updates on pricing and availability were often missed or delayed. As CAP PLC expanded to 138 outlets, these systems became unsustainable and restricted growth in a digital marketplace.
solving the problem
solving the problem
solving the problem
We developed ConnectUs, a mobile app that streamlines the partner experience through simplicity and transparency. Insights from CAP PLC’s retailers, contractors, and distributors in Nigeria guided its design. ConnectUs allows partners to browse products and place orders in a few taps, with instant confirmation that reduces order time to under three minutes. The real-time dashboard displays balances, payments, order history, and delivery status. The user-friendly interface remains reliable even with unstable internet connections. Push notifications and in-app support keep partners updated.
We developed ConnectUs, a mobile app that streamlines the partner experience through simplicity and transparency. Insights from CAP PLC’s retailers, contractors, and distributors in Nigeria guided its design. ConnectUs allows partners to browse products and place orders in a few taps, with instant confirmation that reduces order time to under three minutes. The real-time dashboard displays balances, payments, order history, and delivery status. The user-friendly interface remains reliable even with unstable internet connections. Push notifications and in-app support keep partners updated.
We developed ConnectUs, a mobile app that streamlines the partner experience through simplicity and transparency. Insights from CAP PLC’s retailers, contractors, and distributors in Nigeria guided its design. ConnectUs allows partners to browse products and place orders in a few taps, with instant confirmation that reduces order time to under three minutes. The real-time dashboard displays balances, payments, order history, and delivery status. The user-friendly interface remains reliable even with unstable internet connections. Push notifications and in-app support keep partners updated.
home screen
home screen
home screen
Overview of balance, order, sales, recent activity, and quick service access.
Overview of balance, order, sales, recent activity, and quick service access.
Overview of balance, order, sales, recent activity, and quick service access.
Catalogue
Catalogue
Catalogue
Browse and order products with category filters, pricing information, and add-to-cart functionality.
Browse and order products with category filters, pricing information, and add-to-cart functionality.
Browse and order products with category filters, pricing information, and add-to-cart functionality.
Orders
Orders
Orders
Track order history and delivery status with filtering options and detailed order information.
Track order history and delivery status with filtering options and detailed order information.
Track order history and delivery status with filtering options and detailed order information.
Report
Visual analytics showing purchase and delivery trends with charts and performance metrics.
Visual analytics showing purchase and delivery trends with charts and performance metrics.
Visual analytics showing purchase and delivery trends with charts and performance metrics.
Profile
Account information including contact details, partner ID, and settings management.
Account information including contact details, partner ID, and settings management.
Account information including contact details, partner ID, and settings management.
